Contact Us

We’re here to help! Feel free to reach out to us through any of the following ways:

 Email Support

  • Customer Service: chencq6814@gmail.com

  • For order, returns, or after-sales inquiries, please include your order number and detailed information to help us assist you faster.

 Phone Support

  • Currently, we offer support via email only. Phone support will be available soon. Stay tuned!

 Live Chat

  • Available Monday to Friday, 9:00 AM – 6:00 PM (GMT+8)

  • Click the chat icon at the bottom right of our website to chat with a live agent.

 Customer Service Hours

  • Monday to Friday: 9:00 AM – 6:00 PM (GMT+8)

  • Weekends and public holidays: Closed

 Mailing Address

  • For returns or exchanges, please contact us first to receive the correct shipping address and instructions.

Helpful tip: To help us resolve your issue faster, please include your order number, product name, and a clear description of your concern when contacting us.